News & Views

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1 min read

The end of home retail stores?

A study commissioned by Webloyalty has predicted that by 2015 there will be 4,000 fewer home retail stores – a loss to the High Street of more than 13.6m square foot of retail space. The impact of increasing online sales, combined with low levels of overall retail growth and the shift in market share from […]

1 min read

The cost of returns for retailers in 2012

Did you know that according to research conducted by Webloyalty, the cost of returning unwanted clothing to UK fashion retailers reached £90.76 million last year? Furthermore, retail analysts Conlumino (who worked on this research in association with Webloyalty) found that the majority of this cost (£61.52 million) was actually borne by retailers. This represents some […]

1 min read

Webloyalty: Social Media’s Impact on Brand Loyalty

Brand loyalty used to rely on the will power of the consumer in staying loyal to the brand. Digital marketing and particularly social media has led to the facilitating of two-way communication that is far more relevant, measurable, efficient, scalable, and timely than it’s ever been.  It is now revolutionising and reshaping the way we […]

1 min read

Retail after the Recession

More and more people are drawn towards purchasing online. And not just in the UK and US but as broadband speeds increase alongside reducing costs, it enables people from all demographic profiles to access online shopping and really should be major component of any major retail business. Today, the Webloyalty blog looks at this in […]

1 min read

Webloyalty Research: Shopping Cart Abandonment

This week the Webloyalty blog discusses the issues surrounding purchases online. Today, thousands of online shoppers click away from their shopping carts at the point of purchase. This is not something they would do in real life at the supermarket, so why online? In some cases they probably just have second thoughts, or if at […]

1 min read

eRetailers: How to Strengthen your Online Presence

It’s a no-brainer that retailers today have all tapped into the online sphere; internet usage for shopping online has seen a rapid growth and is set to continue. By 2012 Webloyalty forecast that 13.6% of all retail spend will be made via the internet channel, equating to a sales value of just over £44bn.

1 min read

Webloyalty’s Online vs Offline Shopping Battle

This week, the Webloyalty blog is taking the time to look into a piece of research that looks specifically at mother’s shopping habits.