Webloyalty partnered with Cebr to conduct a survey of UK consumers and senior retail leaders to analyse the challenges facing consumers and retailers today.
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News & Views
Retailers are constantly looking at ways to innovate and shape their business to attract discerning customers. Next year, it will be no different so we’ve picked out the top 10 retail trends to look out for in 2024.
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Household budgets and disposable income are expected to fall, with reduced consumer spending in 2023. So how can retailers preserve their profits as the cost-of-living crisis deepens?
Progress comes from understanding and the sharing of knowledge. Our insights provides shopper intelligence that delivers:
Results – what works best to encourage and reward loyal behaviours
Relevance – more tailored, targeted, meaningful shopper interactions
Optimisation – smarter experiences through continuous testing and learning