Consumer Insight

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6 min read

The top 10 predictions for retail trends in 2024

Retailers are constantly looking at ways to innovate and shape their business to attract discerning customers. Next year, it will be no different so we’ve picked out the top 10 retail trends to look out for in 2024.

4 min read

The top 10 retail trends to look out for in 2023

The state of the economy certainly brought about its own challenges and 2023 may prove to be just as unpredictable. With plenty of years of experience in the retail space, we at Webloyalty have predicted 10 retail trends to look out for in 2023.

1 min read

What the experts say: Building engaging experiences online

Capturing the attention of today’s consumer is getting more and more difficult over time and in 2022, the landscape of the retail industry has changed to unprecedented circumstances. Now more than ever, it’s up to retailers to build engaging experiences to ensure they are not only enticing new customers but also retaining their attention too. […]

4 min read

The Future Retail Strategies Congress 2018: What Retailers Need to Know

Last week we attended the Future Retail Strategies Congress, an inspiring event focused on the challenges and opportunities ahead for the retail industry. Our Business Development Manager, Luke-Krystian Robinson tells us about his top takeaways from the two-day event. Ai and Machine Learning uncover the power of scarcity and urgency The online clothing retailer, ASOS, […]

4 min read

Rebuilding trust: how Blockchain can be used to restore consumer trust in retail

Blockchain: how can it be usedto build trust in the supply chain? Sven Edgren, discusses Blockchain and the potential to re-invent transparency within the food chain and retail industry. He holds the position of Head of Digital Transformation at DNV GL Business Assurance, testing and launching new services and eco systems at DNV GL. Sven […]

3 min read

Experience shopping: does it drive or deflect customer interaction?

Richard Piper, our Business Development Director discusses experience shopping in today’s retail landscape. Experience shopping: how does it differ? Experience shopping is one way that retailers have chosen to enhance their product and improve the customer interaction in store. Though brick-and-mortar retailers have traditionally struggled to keep up with the pace of change, experience shopping offers […]

3 min read

GUEST COMMENT: Death of the high street? Far from it. It’s boring retail that’s dying

Steve Dennis is a strategic advisor, keynote speaker and writer on retail innovation and the future of shopping. He’s President & Founder of Sageberry Consulting, a Forbes contributor and has been named a top global retail influencer by multiple organisations.   ‘The Demise of Physical Retail’ is Greatly Exaggerated The ‘death of the high street’, […]