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We already know that technology plays a double-edged role in consumer loyalty. With the expansion of global eCommerce retail, merchants are enjoying a larger market than ever before, consumers themselves are also aware of the options that internet retail has brought forward. As of 2015, the average UK consumer “traveled” – or at least their […]
Technology that was once only seen on the silver screen is now commonplace on a mobile phone, sitting in your back pocket. Both Android and iOS mobiles have biometric capabilities, and 2017 was the year that MasterCard latest digital innovation saw fit to put this cutting-edge technology to good use and end the bane of […]
The release of Starbuck’s Order and Pay app has been a huge plus as consumers have quickly latched on to its benefit. Much like many of the best digital innovations, it’s a simple idea with a big impact. Starbucks did face a challenging 2017, with a drop of 61% in profit at the beginning of […]
Deliveroo’s 2017 was not without controversy. Like most app-based delivery services, there has been a fair amount of criticism around their business model. But Deliveroo’s recent innovative decision – to go from simply the delivery service for food to food producer as well – has seen it step away from market competitors and break the […]
Amazon Logistics, the arm responsible for the delivery of products bought from the online retailer, really is bringing the future to the world of e-commerce in the UK. Jeff Bezos’ company already holds patents for flying warehouses that hold drones, or unmanned aerial vehicles (UAV), to deploy consumers’ orders within minutes of them being placed. […]
As with all facets of modern life, the internet has dramatically changed the world of business. The ease with which consumers can turn away from a business to find a better deal elsewhere – anywhere – has resulted in falling profit margins on the traditional, core products of most companies. In turn, this has led […]
Photo Credit JJ Merelo Amazon debuted the first Amazon Go store last Monday, but does it live up to expectations? reaching second place in our digital retail innovations Amazon continued to streamline the retail experience to make shopping and buying goods ever easier. In another step towards an effortless shopping experience, Amazon Go treats consumers to […]