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Steve Dennis is a strategic advisor, keynote speaker and writer on retail innovation and the future of shopping. He’s President & Founder of Sageberry Consulting, a Forbes contributor and has been named a top global retail influencer by multiple organisations. ‘The Demise of Physical Retail’ is Greatly Exaggerated The ‘death of the high street’, […]
Following on from our first ecommerce game changers article staff at Webloyalty continue to explore some of the most revolutionary and exciting innovations in ecommerce from the last decade to celebrate our 10 year anniversary. Amazon Kindle Aleks Kaczmarek – Senior Partnerships Manager Webloyalty “Over the last 10 years, one thing disrupted a millennium of the […]
Despite a fairly stagnant economy, UK retailers can look forward to a slightly higher level of gift spending from consumers this year with a rise of just under 2%, according to Webloyalty’s 2016 report on UK Christmas Trends. Overall, shoppers are expected to spend £16.7 billion this Christmas with many opting for online solutions. On […]
In the last few years, UK retailers have invested money, time and energy to respond to the changing needs and wants of consumers. But despite their efforts, almost 75% of consumers are dissatisfied with some aspect of the shopping experience, according to Webloyalty’s latest report, The Unfaithful Consumer. It seems that in their quest to […]
Since 1 April 2016, workers 25 and above must be paid £7.20 an hour (up from £6.50) in a series of gradual increases culminating with a National Living Wage of £9 an hour by 2020. The change is likely to be very popular with the affected 1.3 million workers but what does it mean for […]
According to Digital Destinations, a report by Webloyalty, creating a connected seamless experience before and during holidays leads to benefits for both consumers and travel retailers as satisfied customers are more likely to be loyal, interested in purchasing add-on products, and willing to repeat the experience. In 2015, 61% of UK people took at least […]
Black Friday may be an American tradition but it has become very popular in the UK. An upcoming Webloyalty report on UK Christmas Trends for 2015 shows that 57% of consumers plan to shop on November 27 and sales are expected to top £1.6 billion making Black Friday one of the most important days of […]