6 min read
Roundtable: Exploring additional revenue streams in digital commerce
Retail Gazette and Webloyalty hosted a breakfast roundtable covering the new ways retailers can make revenue outside of their core operations.
Posts by Hiten Patel
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2 min read
WATCH: Webinar on mastering retail resilience with experts across the industry
The UK’s retail sector is facing challenging times, with operating profits sitting at a concerning industry-wide figure of just 9%. In our upcoming webinar in collaboration with IRX, we’ll dive deep into the critical issues impacting the retail sector and provide actionable insights on how to navigate these turbulent times.
2 min read
Why there is reason for optimism in Travel despite the continued uncertainty
The last 2 years have been a roller coaster ride as people are now set in hybrid working environments and have adapted to new ways of living. Yet one industry has been hit harder than most since 2020 and has managed to find its feet again, with an outlook of positivity in 2022. Two years […]
2 min read
How has the loyalty landscape changed in the last decade?
15 years ago, loyalty was simply about points. Tesco had its Clubcard, Boots the Advantage card and various other retailers used a loyalty system to reward shoppers who repeated purchases. So, in today’s world of ever-growing data insights and with the latest digital technology, how has loyalty developed? The aim of loyalty schemes in the […]
1 min read
What the experts say: Building engaging experiences online
Capturing the attention of today’s consumer is getting more and more difficult over time and in 2022, the landscape of the retail industry has changed to unprecedented circumstances. Now more than ever, it’s up to retailers to build engaging experiences to ensure they are not only enticing new customers but also retaining their attention too. […]
2 min read
How the world’s travel leaders are using tech to bounce back
Tech has needed to accelerate to enable customer retention In what was the first in-person event Webloyalty has been to in over a year, it was an exciting time to visit the Travolution European Summit 2021 and get back to networking in person at the Kia Oval. With the travel industry in particular heavily impacted […]
3 min read
Retailers solve consumer pain points with technology innovations
Retailers around the world have been focusing on making ordering and delivery easier for customers and they have been using advanced technology to do so. Over the past few years, the Digital Retail Innovations Report has tracked how retailers use technology to solve customers’ problems. The report has unveiled how organisations use artificial intelligence (AI), […]