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2 min read

The UK High Street: the evolving role of the physical store

Outlook for space and stores: changing space requirements. UK retail is overcapacity, an issue that online is only serving to exacerbate – latest Webloyalty research reveals. Retail overcapacity is slowly being re-corrected, with the exiting of the market of some weaker players and the downsizing of store portfolios among others. The evolving role of retailers over […]

2 min read

The impact of mobile on multichannel retail

This week’s Webloyalty blog looks at insights from our research on the impact of mobile on multichannel retail. Throughout the last few decades, the emergence of a number of new channels has given consumers the opportunity to shop how, when and where they want. Developments have been rapid and have changed the retail landscape so […]