From trialing and developing retail media and marketplace models, to unveiling additional services related to their core propositions and launching new product categories – digital commerce leaders are finding new ways to drive revenue.
Fundamentally, digital leaders in retail and those operating in adjacent sectors such as travel and hospitality are increasingly on the hunt for new revenue streams because it has become more difficult to drive growth from their core business areas.
These were all key themes as Retail Gazette and Webloyalty brought together senior representatives from retail, hospitality, and travel for an in-depth conversation over breakfast at London’s Haymarket Hotel. Attendees from Deliveroo, EE, Eurostar, John Lewis, JustEat, Merlin Entertainments, Microsoft, Selfridges, Tesco, and The Rug Company gathered for an illuminating debate that generated food for thought for everyone involved.



