81 retail leaders added their signatures to a British Retail Consortium (BRC) letter this past October, expressing their concerns over the scheduled rise in National Insurance contributions and reduced threshold for tax payment, which could negatively affect business growth and job stability.
This set the stage for an insightful 90 minute long roundtable discussion at the Haymarket Hotel in London, where Webloyalty and Retail Gazette invited retail leaders from Brand Alley, Catalina, Dune London, Ocado, Selfridges, and Tala on November 21st to discuss how this has impacted their business, what it means for consumer behavior, and how exploring new revenue streams is becoming increasingly more vital for businesses to stay financially resilient against new economic challenges.
